DigiCard is a digital service. Once an account or paid feature has been activated and made available, it cannot be returned like a physical product.
Eligibility for review
You may contact us for a payment review in the following situations:
- The same payment was charged more than once.
- Payment was completed but the purchased service was not activated after reasonable verification and support attempts.
- An incorrect amount was charged because of a confirmed technical error.
Non-refundable situations
- Change of mind after the digital service has been activated.
- Failure to use the service during the active subscription period.
- Account restriction caused by prohibited, fraudulent or unlawful use.
- Third-party charges, bank fees or failures outside DigiCard’s control.
How to request a review
Email digitalduniya2504@gmail.com with your registered phone or email, payment date, amount and transaction reference. Do not send card numbers, passwords, OTPs or banking credentials.
Processing
We will verify the account and transaction before approving any correction or refund. When approved, processing is initiated to the original payment method. The time taken for funds to appear depends on the bank or payment provider.
Contact
For payment support, call +91 797 258 3193 or use our contact page.